countries we ship to
asia
singapore, malaysia, japan, taiwan, hongkong, thailand, korea
oceana
australia, new zealand
north america
south america
europe
shipping and handling charges
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domestic
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Standard - Singpost Smartpac ($4)
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free shipping over $60
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international
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free shipping over $300 spend
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malaysia $10
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asia and the pacific (except australia, japan & new zealand) $15
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all other countries $18.50
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(FedEx) Flat fee of $28
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All customs and import fees are the responsibility of the customer. If your order faces these charges, they must be paid by you to clear customs.
order tracking
domestic & international
orders can be tracked by keying in the tracking number sent to your email into the singpost website here.
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fedex
updates will be sent directly into your given email.
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notices
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due to sanitary and hygiene concerns, returns and refunds for jewellery are not possible. all pairs are checked and shipped in secure packaging to prevent damage en route to you.
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please assist to drop the team a direct DM on instagram for any discrepancies or enquiries. we will do our best to assist within reasonable boundaries.
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lechelle petite is not responsible for deliveries that are affected by customs, natural occurrences, air and ground transportation strikes and delays, or extra fees and back-end charges once the package has exited the united states.
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packages undeliverable by fedex, usps, dhl, and/or their international shipping partners will be canceled once received and processed at our shipping hub. associated fees will be deducted prior to any refunds.
shipping time
the normal order processing time is 48 - 72 hours during business days (monday through friday). once your order has been shipped, delivery time within Singapore is 2-4 business days, and 3-10 business days internationally. please keep in mind that during holidays or limited-edition launches and restocks, the shipping and delivery time may vary.
domestic
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Singpost Smartpac delivered into your mailbox with proof of delivery: 2-4 Business Days
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international
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standard shipping lead times will vary. typical lead time expected can be 3-7 business days post fulfillment.
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(FedEx) 3-5 Business Days